Critical Care Nurses' Views on Handover in Chitwan, Nepal

Authors

  • Sarmila Koirala
  • Raj Kumar Mehta
  • Santosh Acharya
  • Pooja Gauro

DOI:

https://doi.org/10.1891/1748-6254.13.1.36

Keywords:

communication, nursing handover, nurses' shift change report, critical care nurse

Abstract

Background and Objectives: The nurses shift handover is an integral component of nursing care and a highly complex process of communication aimed at improving patients' outcomes. Despite its significance, there is no universal approach to handover protocols. Our aim was to explore critical care nurses views on handover and to explore the association between views of handover and selected socio demographic variables.

Method and Materials: Descriptive cross-sectional research design with 108 nurses working in adult critical care units at two tertiary teaching hospitals of the Chitwan district, Nepal, by using a nonprobability, enumerative sampling technique. Data were collected through a Likert-5 scale questionnaire exploring views on the quality and effectiveness of handover among nurses. Median was used to reflect nurses' views and a cutoff value of median (99) was used to discriminate between positive and negative views. Chi square was used to test the association between views and selected sociodemographic variables.

Results: The study findings revealed that only 50.9% of the nurses had positive views regarding handover. The significant associated variables were working hospital, working unit, level of work performance and duration of handover (p = 0.002, p = 0.002, p = 0.029, p = 0.004 respectively).

Conclusion: The findings of the present study point out the need for nurses to adhere to a handover protocol, as well as the need to develop a practical and comprehensive standardized protocol to transmit crucial and relevant information related to patient care, in order to enhance the safety of nursing practice in the area of basic nursing care and communication about patients' condition.

References

Athanasakis, E. (2013). Synthesizing knowledge about nursing shift handovers: Overview and reflections from evidence-based literature. International Journal of Caring Sciences, 6(3), 300.

Birmingham, P., Buffum, M. D., Blegen, M. A., & Lyndon, A. (2015). Handoffs and patient safety: Grasping the story and painting a full picture. Western Journal of Nursing Research, 37(11), 1458–1478.

Chaboyer, W., McMurray, A., Johnson, J., Hardy, L., Wallis, M., & Chu, F. Y. S. (2009). Bedside handover: Quality improvement strategy to “transform care at the bedside.”Journal of Nursing Care Quality, 24(2), 136–142.

Elhanafy, E. Y., & Hammour, Z. E. (2014). Effect of educational sessions about effectiveness of handoff system for nurses on their knowledge and practice. The Egyptian Journal of Community Medicine, 301(1923), 1–14 doi:10.1007/s10459-015-9621-1

Hilligoss, B., & Cohen, M. D. (2011). Hospital handoffs as multifunctional situated routines: Implications for researchers and administrators. In John D.Blair, Myron D.Fottler (Ed.), Biennial review of health care management (Advances in Health Care Management, Volume 11) (pp. 91–132). Bingley, UK: Emerald Group Publishing Limited.

Kim, E. M., Ko, J. W., & Kim, S. (2016). Korean nurses' perspectives regarding handoffs. Contemporary Nurse, 52(4), 421–429.

Maxson, P. M., Derby, K. M., Wrobleski, D. M., & Foss, D. M. (2012). Bedside nurse-to-nurse handoff promotes patient safety. Medsurg Nursing, 21(3), 140–146.

McFetridge, B., Gillespie, M., Goode, D., & Melby, V. (2007). An exploration of the handover process of critically ill patients between nursing staff from the emergency department and the intensive care unit. Nursing in Critical Care, 12(6), 261–269.

Meißner, A., Hasselhorn, H. M., Estryn?Behar, M., Nézet, O., Pokorski, J., & Gould, D. (2007). Nurses' perception of shift handovers in Europe–Results from the European nurses' early exit study. Journal of Advanced Nursing, 57(5), 535–542.

O'Connell, B., Macdonald, K., & Kelly, C. (2008). Nursing handover: It's time for a change. Contemporary Nurse, 30(1), 2–11.

Ozturk, M. H. (2017). The approaches and attitudes of nurses on clinical handover. International Journal of Caring Sciences, 10(1), 136.

Reader, T. W., Flin, R., & Cuthbertson, B. H. (2007). Communication skills and error in the intensive care unit. Current Opinion in Critical Care, 13(6), 732–736.

Spinks, J., Chaboyer, W., Bucknall, T., Tobiano, G., & Whitty, J. A. (2015). Patient and nurse preferences for nurse handover—Using preferences to inform policy: A discrete choice experiment protocol. BMJ Open, 5(11), e008941.

Wallis, S. (2010). Nursing handover research project: How is nursing handover talked about in the literature? (Doctoral dissertation, Wintec). http://researcharchive.wintec.ac.nz/964/1/HLNU9

Downloads

Published

2019-03-01